The Moka5 Player can leave extraneous content on a host machine after incomplete installations, upgrades, or uninstallations. Antivirus software can also partially block Player installation, leaving incomplete files and registry keys on your host. This can cause upgrade issues in later editions of Player, as well as taking up needed space on your hard drive.

Users with this problem who are trying to upgrade or reinstall their Players may see messages that “Some bundled software did not install correctly,” “Installing VMware failed,” or repetitive “Update now” prompts.

When you uninstall the Moka5 Player, we recommend that you take extra steps to ensure a complete uninstallation. In the cases mentioned above, Moka5 Player files and registry keys have to be deleted manually.

Cleanly Uninstalling Moka5 Player

1. Shut down Moka5 Player.
2. On your host, search for the following folders and registry keys:
   

   
   Folders

   C:\Program Files (x86)\VMware
   C:\ProgramData\VMware
   C:\Program Files (x86)\Common Files\VMware
   C:\Program Files\Common Files\VMware
   C:\Users\~\AppData\Local\VMware
   C:\Users\~\AppData\Roaming\VMware C:\Windows\Temp\vmware-SYSTEM
   

   Registry Keys

   HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMnetAdapter HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMnetBridge HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMnetDHCP HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMnetuserif HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMUSBArbService HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMware HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMware NAT Service HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vmx86 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vmkbd2 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vmci HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VMAuthdService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMAuthdService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\vmci HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\vmkbd2 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\vmkbd2 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMnetAdapter HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMnetBridge HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMnetDHCP HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMnetuserif HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMUSBArbService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMware HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VMware NAT Service HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\vmx86 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMAuthdService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\vmci HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\vmkbd2 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\vmkbd2 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMnetAdapter HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMnetBridge HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMnetDHCP HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMnetuserif HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMUSBArbService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMware HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VMware NAT Service HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\vmx86 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\vmplayer.exe
   
3. Restart your host.
4. Disable your host’s antivirus software.
5. Reinstall Moka5 Player.