moka5

Moka5 won't load VMware

Software using new beta 6. Beta 5 used to load up great on Windows Server 2003 (classroom computer). Now on Beta 6, I get a message "VMware Player authd start failed. Please reboot your machine to fix the problem." Any ideas?

PC specs:
Dell Workstation
Pentium 4 2.80 Ghz
Windows Server 2003
1GB RAM

Greg

forgot to add

forgot to add . . . using administrator rights

Sorry for the inconvenience.

Sorry for the inconvenience.

Did you get a chance to reboot the server? beta-6 includes an update to the Virtual Machine (1.0.2).

What is the status of the service and is there an NT system Event log associated with the drivers failing to load.

Please send us (support@moka5) the m5engine.log from the USB device:
e.g. H:\moka5\Documents and Settings\moka5User\Application Data\moka5\Engine\m5engine.log and just the relative NT event log entries.

Please let us know if this helps or if there is any new findings.

Kevin

delay

There will be a delay in getting the results . . . won't be back on the problem computer 'till Thursday.

Greg

Won't load VMware

Same problem. I tried on two machines (one has a funky video driver), both from USB and from a local drive. Rebooting didn't help. I also get an error about TrueUpdate failing. Is that from moka5? I assume I have the latest version since I uploaded it today.

You told Greg to send the m5engine.log. I have mine. Where should I send it?

Alan

Hi Alan, Please send the log

Hi Alan,

Please send the log file to [email protected].

-John

Are you behind some

Are you behind some firewall? Yes, TrueUpdate is also from moka5. If it is failing, very likely the request to check for update is being blocked.

Behind corporate firewall

We use a script instead of a fixed proxy. I can try from home tonight.

Alan Karp