Install Issue(s)

Submitted by Adam Hill on November 2, 2006 - 5:31pm.

I am experiencing a different set of install issue on two different (real) PCs.

First is a laptop with XP SP2. It gets to the "Showing the install path" dialog with InstallShield and fails to procede. It does not make any difference which drive or path I choose. I click "Next>" and nothing happens. No disk activity, nothing.

Second machine is a desktop with XP SP2. It installs, then at the end pops up a "Failed to delete images.zip" and rolls back the install.

Any ideas?

adam...

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Can you send the

Submitted by Kelvin on November 3, 2006 - 10:50am.

Can you send the installation logs to [email protected]?
The logs should be in the temp folder. If you click run and enter %TEMP%, it should bring you to the temp folder. In the temp folder, there should be some folder with {some random characters and numbers} as a name. Go into that folder and look for moka5log.log and usb-control.log.

Thanks.

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